Sparkling Charms Dental Studio Reviews

The Moments Parents Write About Most

When a child was afraid of the dentist

Fear is the reason most parents find us. Reviews describe children who had panicked at other offices sitting through a full visit here, because our team goes at the child’s pace instead of the schedule’s pace.

“They actually made my daughter feel comfortable. I’ve never seen her smile after a dentist visit before.”

“The place is clean, calming, and perfect for kids with anxiety.”

When a child has special healthcare needs

Dr. Spates is certified in caring for children with special healthcare needs, and the whole team adapts each visit to how a child experiences sound, light, touch, and change. Families tell us they had been turned away or rushed elsewhere before finding us.

“So gentle and kind. Every single staff member made us feel at home.”

When something happened on a weekend

We see emergency patients on Saturdays from 7 AM to 1 PM, which is why weekend reviews come in the way they do.

“We were seen on a Saturday for an emergency. They saved my daughter from so much pain.”

When a family decided to stay

The reviews we value most come from families who already had a dentist and chose to change.

“After 27 years with our old dentist, I found my new forever dentist here.”

When adults became patients too

Parents who brought their kids started asking whether they could be seen as well. Dr. Robinson now leads adult care, so one practice covers the whole family.

“Everyone explains things so clearly, and there’s zero pressure or judgment.”

 

What the Reviews Tell You That a Service Page Cannot

Every staff member, not just the dentist. Parents rarely single out one person. They describe the front desk, the hygienists, and the assistants in the same breath as the doctors.

No shame, ever. Families arrive worried they will be judged for a cavity, a missed cleaning, or years away from a chair. Reviews consistently say the opposite happened.

Everything explained first. Nothing gets done before a parent understands why. That shows up in review after review, and it is the reason families describe us as their forever dentist.

Medicaid families welcome. We accept Medicaid through Maryland Healthy Smiles, and reviews from those families read exactly like every other review here.

Built for kids. Ceiling televisions, calm decor, and a sensory aware layout. Small things that change how a visit feels.

Call (443) 681-6455 to book with Dr. Spates or Dr. Robinson.

Already a Patient? Tell Us How We Did

Your review helps another Baltimore parent decide whether to bring in a nervous child. It takes about a minute.

We read every review, positive or not, and we respond. If something went wrong at your visit, call us at (443) 681-6455 and we will make it right.

Frequently Asked Questions

Are the reviews on this page real?

Yes. Every review shown here comes from a verified patient on our public Google Business Profile. We do not write, edit, or purchase reviews, and we do not filter which patients are invited to leave one. The FTC endorsement guides set the standard for how businesses may present testimonials, and we follow it.

Where can I read every review instead of a selection?

Our full review history lives on our Google Business Profile, including the most recent ones posted this week. The feed on this page pulls from that same source, so nothing here is curated behind the scenes.

Do parents of anxious children actually leave good reviews?

This is the most common theme across our reviews. Parents describe children who refused to open their mouths at previous offices sitting calmly through a cleaning here. Dr. Spates completed her pediatric certification at the University of Maryland, and managing dental anxiety in children is a core part of that training.

What do families of children with special healthcare needs say?

They describe feeling understood rather than accommodated. Dr. Spates is certified in caring for children with special healthcare needs, and our team adapts each visit to the individual child. Many of these families tell us they searched for a long time before finding a practice in Baltimore that worked for them.

Do adult patients leave reviews too?

Yes, and the number has grown since Dr. Kheri-Ann Robinson began leading adult care. Adults most often mention feeling no judgment after years away from a dentist. Dr. Robinson completed her General Practice Residency at BronxCare Health System in New York City.

What do reviews say about emergency visits?

Emergency reviews usually mention two things: how fast we answered, and that it was a Saturday. We are open Saturdays from 7 AM to 1 PM and see both children and adults for urgent problems. Availability depends on the day, so calling first is always the fastest path.

Do reviews mention Medicaid?

Some do. We accept Medicaid through the Maryland Healthy Smiles program, and families using it receive the same care and the same appointment options as every other patient in the practice.

Does the practice respond to reviews?

We read and respond to reviews, including critical ones. If a visit did not go well, we would rather hear it directly so we can fix it for that family and for the next one.

Can I leave a review if I only called and did not come in?

Google asks that reviews reflect a real experience with the business, which can include a phone call or a consultation. Write about what you actually experienced, and please be specific about what happened.

Why do so many reviews mention switching from another dentist?

Families in Federal Hill, Locust Point, Riverside, and across the 21230 area often come to us after a bad experience elsewhere, usually with a frightened child. Reviews describing a switch after ten, twenty, or even twenty seven years with a previous dentist are common on our profile.